Phone Operator

Cardiovascular Institute of Central Florida   Ocala, FL   Full-time     Administration / Clerical
Posted on July 30, 2022

Cardiology office seeking a full-time, reliable, diligent phone operator.

Responsibilities include:

  • Answer and transfer phone calls for a very busy switchboard
  • Take and deliver messages when needed
  • Take and deliver hospital consults
  • Ensure emergency services are coordinated in accordance with the nature of the emergency
  • Screen calls to ensure authenticity, and make sure messages are communicated to the correct recipient
  • Greet patients and visitors when needed, provide the required information, and direct visitors/patients to appropriate staff members or departments
  • Perform clerical duties, maintain supplies, and a clean workspace
  • Post outgoing mail and accept/distribute incoming mail
  • Clean/sanitize lobby and common areas throughout the day
  • Create and maintain logs as needed
  • Operate paging systems to communicate to staff in the event of an emergency
  • Complete any other task as assigned by supervisor

Experience in EMR systems is preferred. Bi-lingual a plus, but not required. Experience with computers and typing is preferred.

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