Phone Operator

Cardiovascular Institute of Central Florida   Ocala, FL   Full-time     Administration / Clerical
Posted on September 20, 2022

Phone Operator

Cardiology office seeking a full-time, reliable, diligent phone operator.

Responsibilities include:

  • Answer and transfer phone calls for a very busy switchboard
  • Take and deliver messages when needed
  • Take and deliver hospital consults
  • Ensure emergency services are coordinated in accordance with the nature of the emergency
  • Screen calls to ensure authenticity, and make sure messages are communicated to the correct recipient
  • Greet patients and visitors when needed, provide the required information, and direct visitors/patients to appropriate staff members or departments
  • Perform clerical duties, maintain supplies, and a clean workspace
  • Post outgoing mail and accept/distribute incoming mail
  • Clean/sanitize lobby and common areas throughout the day
  • Create and maintain logs as needed
  • Operate paging systems to communicate to staff in the event of an emergency
  • Complete any other task as assigned by supervisor

Experience in EMR systems is preferred. Bi-lingual a plus, but not required. Experience with computers and typing is preferred.

We don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. We are an equal opportunity employer. Employment at company is based solely on a person's merit and qualifications directly related to professional competence. We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition or any other basis protected by law. It is our policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.