Member & Provider Engagement Coordinator
Prime West Health’s corporate office is in Alexandria, Minnesota. This is a remote position.
This position is responsible for facilitating positive, professional relationships among providers, members, and PrimeWest Health through effective provider communication and problem resolution relating to complex claims and contracting issues as well as member communication. This position must maintain relationships with network providers across all lines of business who are contracted for Medical Assistance (Medicaid) and Medicare Advantage programs. The position is responsible for assisting with coordination of transportation providers including network development within the counties served by PrimeWest Health. The Member & Provider Engagement Coordinator must maintain up-to-date knowledge of regulatory and contractual requirements related to areas of responsibility. This position requires a high degree of initiative, independent thinking, and decision-making ability.
Educational Requirements and Required Qualifications
At minimum, a bachelor’s degree or 1 – 2 years of experience equivalent to the position requirements
Clear understanding of, and demonstrated skills in, relationship development and maintenance
Willingness to work as part of an outcome-oriented team with clear accountabilities
Demonstrated knowledge of, and proficiency in, Word, Excel, and Outlook required
Flexibility and ability to handle multiple tasks. Demonstrated organizational skills, attention to detail, and ability to meet deadlines. Ability to work with effectively with a wide variety of people both within and outside of the organization. Excellent verbal and written communication skills.
Ability to occasionally lift and/or carry such articles as file folders and small boxes up to 25 pounds. Travel is required, including the potential for overnight travel.
PrimeWest Health will accept résumés for this position until filled. No phone inquiries, please. Employment to begin as soon as possible.
Qualified candidates should submit their résumé and cover letter to:
Becky Walsh, Provider Network Management Manager
PrimeWest Health
3905 Dakota St
Alexandria, MN 56308
or
Becky Walsh at becky.walsh@primewest.org
Please include “Member & Provider Engagement Coordinator” in the subject line.
PrimeWest Health is an Equal Opportunity Employer Committed to Diversity, Equity, and Inclusion