Patient Representative - CO
Patient Representative - *$2,000 Signing Bonus* Basalt, CO
Job Type: Full-time
Description: Join our amazing team at The Steadman Clinic, and be an integral part of a cutting-edge organization that is amongst the best in the world at what they do. This is an excellent entry-level opportunity in health care to explore amazing career opportunities with world-class organization in an amazing facility. Pitkin County, Colorado is one of our nation's iconic mountain destinations, and highly desirable spot to live if you love the outdoors. This position is eligible for our excellent benefit packages and perks (including a wellness benefit you can use for your ski pass!), and strong work-life harmony. The Front Desk Patient Representative will be responsible for ensuring all patients and visitors who check-in for an appointment or approach the front desk are given world class customer service by greeting patients with kindness, accurately processing all forms and completing EHR updates, maintaining a clean and welcoming waiting room.
Location: Basalt, CO. - this role will also occasionally be required to cover our Aspen front desk, as is needed by the team
Classification: full time, year round; non-exempt, eligible for benefits
Compensation: starting at $22/hour depending on experience- compensation offers will increase from this base rate based on health care or applicable customer service experience.
Sign-On Bonus: We are pleased to offer a signing bonus of $2,000. This bonus will be paid on the first scheduled pay date after 90 days of employment with TSC. You must be in good standing to receive this bonus
Start Date: Spring/Summer 2023; as soon as possible. *As a condition of employment, The Steadman Clinic requires proof of COVID-19 vaccination of all clinical and non-clinical staff. Courteously greets and checks-in patients. Performs front desk receptionist duties for the clinic: answers phone calls, directs visitors, keeps front office tidy. Ensures registration paperwork is complete, insurance cards are current and scanned into all EHR programs. Collects co-pays and balances; processes payments. Check patients out and schedule follow up appointments, if needed.
Requirements: High school diploma or GED and 1-3 years’ experience in customer service required. Personal characteristics which include flexibility, enthusiasm, effective interpersonal and communication skills. Knowledge of medical insurance preferred. Microsoft Office knowledge required. Must be pleasant and courteous at all times.
Benefits: Health Insurance (medical, dental, vision) Company 401k Contribution Paid Time Off Paid Holidays Life Insurance Short and Long Term Disability Insurance Referral Program Incentive Parking available And more! We are an Equal Opportunity Employer.
We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.
Salary Description Starts at $22/hour on average